Open communication and transparency – a high priority
Synpulse’s team of intelligent, motivated, innovative individuals collaborate with our financial services clients to offer them the best solutions. We strive for a culture of openness and transparency by creating a positive working environment for all of our employees. Employees are encouraged to share their ideas on many subjects, from how to execute a client project to how to improve our company and workplace culture, environment and efficiency. In these and other ways, our team shows its entrepreneurial spirit by not only exchanging ideas, but also actively executing those we mutually agree are the most effective.
Challenging work experience and excellent benefits
Synpulse employees receive a challenging work experience, a collegial environment, a competitive compensation package, and benefits programs that include: medical and dental plans, short- and long-term disability insurance, flexible and health spending accounts, retirement planning with employer match, commuter benefits, subsidized gym membership, a generous vacation package, and healthy snacks.
Become part of an exciting journey
If you want to be part of this exciting journey, join us! We are always looking for people like you to strengthen our competences and enhance our customer experience. Please reach out to firstname.lastname@example.org and don’t forget to check for open positions
We are always looking for new employees at various levels (university graduates, experienced consultants and specialists). To extend our energetic and motivated team, the following positions are currently being advertised. Please submit your application directly by using the online form.
- New York
- Switzerland / Zurich
- Switzerland / Geneva
- Hong Kong
Synpulse especially furthers your personal development. It’s not just about feeding brilliant minds knowledge; it’s about helping you develop your talent, to be creative, to learn new things, to work on your strengths and weaknesses and to take on management tasks responsibly. This is achieved at various levels:
An experienced «Buddy» supervises your start at Synpulse.
Many things are new and confusing during the first days in a new company. With a «Buddy» at your side you can quickly« find your feet», get to know the important people, and at the same time someone trustworthy and competent to answer all your questions!
With an experienced Manager as your mentor, you have your own personal career coach.
Show initiative and choose an experienced Manager or Associate Partner as your personal mentor. With him or her you will determine goals and milestones, meet regularly for project debriefings, coaching and to plan next steps. Learn from your mentor’s experience and tips and your career will really gather momentum!
Discuss and assess your performance at quarterly appraisals.
Synpulse has an open feedback culture. A detailed and structured meeting with your line manager every three months provides a platform for extensive feedback on your performance during the past quarter. In these meetings you will also determine your goals for the coming months and have the opportunity to give positive and negative feedback on superiors, your project and the company.
The AcademyProgram® ensures further education and training.
You will be invited to courses on a regular basis in connection with Synpulse’ comprehensive further education program. Course material includes social skills, management and leadership, as well as specialist and methodological know-how. You can find details under AcademyProgram®.
At Synpulse you follow a typical consulting career from Associate Consultant or Consultant to Partner. Each career level carries more responsibility in the team, on a project, in sales and within the company.
At Synpulse you have the opportunity of realizing your potential as a domain expert. You take on technical responsibility and develop strategic initiatives for future markets.
The Synpulse AcademyProgram® is an exceptional and comprehensive internal training concept, guaranteeing your continued further education in all career-relevant areas.
L3 = Life-Long-Learning.
From the very beginning, a central goal at Synpulse was the development and advancement of employees. This is why Synpulse has developed a comprehensive and challenging further education and training program. The Synpulse AcademyProgram® puts into practice the motto life-long learning and accompanies a consultant on his or her journey to becoming a partner.
Synpulse makes a substantial investment in further education.
Synpulse invests approximately 10% of its financial and human resources in the AcademyProgram® every year. Each employee spends between 15 and 30 days in training a year. Our employees are our greatest asset and are therefore at the centre of each entrepreneurial decision.
Varied training topics provide a 360° view of financial consulting.
The AcademyProgram® encompasses all the subjects a management consultant in the financial industry could need: industry expertise, IT and methodological know-how, project management and management skills, consulting techniques and interpersonal skills. Training is practical and demands that newly-acquired knowledge is implemented directly.
Replace a global bank’s entire IT system in 36 hours? Challenge accepted!
Companies which grow considerably for many years often have the IT landscape to match. This also applies to banks. When a certain level of complexity is reached however, radical simplification of the system landscape becomes unavoidable, if the business is not to become a victim of its own success.
An international bank requested that Synpulse assist them in consolidating their IT landscape from 32 systems to just six. Daily business, however, should be entirely unaffected by the change. The complete replacement of the system would thus have to be carried out over a single weekend. As systems were in use globally, once the various time zones had been taken into consideration there were only 36 hours remaining for the implementation rather than 48.
Initial analysis involved taking stock of the situation: What data from which system would be integrated into which new application? What types of data and volumes were in question? How long would migration take? Typical work for analysts – result: 21 days. But now the fun started: how could we reduce 21 days to 36 hours? Processes were executed in parallel, non-critical tasks pulled forward, unnecessary operations dropped, hardware and infrastructure enhanced, algorithms optimised… And there it was, after 10 months of preparation we were ready: the bank’s systems were converted and sensitive data migrated and the whole task completed in just one weekend. And the bank’s customers didn’t notice a thing.
Electronic Invoice – How a Swiss health insurer processes 6,000 invoices per hour.
A modern health insurer has to process a vast number of invoices from hospitals, doctors, nursing homes and therapists, all needing payment for their services. However, the insurer can’t simply pay each invoice without first checking it carefully. As this is very time-consuming, and some of the claims are unfounded, automated controlling has a huge impact on the cost structure of the company.
Synpulse assisted the largest Swiss health insurer to replace their existing auditing software with a newly-developed tool. All the framework conditions which influence claims – such as legal provisions, customer-internal guidelines, contractual limits and much more – had to be mapped in logical, automatically-verifiable and easily-maintainable rules. However, the goal wasn’t simply to satisfy legal requirements but also to identify incorrect and implausible invoices, to uncover false claims, to initiate reclamation of payments where necessary, compare invoices with costs approved by the insurer, and last but not least, to trigger prompt payment of the invoice.
The development of the set of rules proved just as complex as expected. At the end of the project, the logic could process more than 10,000 plausibility checks for each of the roughly 6,000 invoices per hour, thus completely automating the majority of invoice auditing. The client now has a high-quality low cost reimbursement system which also benefits policy holders.
Targeted customer contacts – not just How, but also Who
Mutual trust between contracting parties is an excellent basis for business in the B2B environment. Where a contact has already been established, acquisition is considerably easier than where it is first necessary to introduce the company and its products. This also applies to the reinsurance business where insurers purchase reinsurance coverage either directly or via brokers.
Synpulse was asked by a global reinsurance player not only “How do we address a customer?” but also “Who should address the customer?”. If there was already a connection to the customer, be it through other business units or on the basis of professional or personal acquaintances, this could be used to initiate business.
Synpulse enhanced the reinsurers CRM system and linked the customer database to the internal HR database. Using targeted change management, each employee was encouraged to make his or her personal network available to the company. Account managers now have access to the system and the advantage of a familiar face when contacting new customers.
- Lukas Hohl, Associate Partner
- Sheena Strawter-Anthony, Consultant
- Pallav Kapur, Manager
- Salomon Wettstein Partner
- Denise Bernhart Consultant
Lukas Hohl, Associate Partner
I was working in consulting and enjoyed the work but had come to a point in my career where I wanted a change in responsibilities. I was looking for an opportunity that would allow me to transition from a project manager and topic expert role into more of a general management position. Some of the criteria that were important to me in joining a new company were that it have a global reach, be invested in its employees, and that it combine a professional environment with a more entrepreneurial spirt than traditional consulting firms.
These are some of the qualities that I have found here at Synpulse. I feel that I have joined a company of like-minded peers who are highly ambitious and focused on creating maximum value for their clients.
Sheena Strawter-Anthony, Consultant
After a few years of working in investment management and research analysis I decided to pursue a Master of Business Administration. After the completion of my degree I began working for a major global investment bank. A year into my tenure at the bank I felt that I wasn’t leveraging the knowledge from my MBA in a way that I would have liked. Though I had learned a lot, I wanted to be in an environment that felt less restrictive and more creative in its approach to solving problems.
What attracted me to Synpulse was the culture of the firm; a combination of an entrepreneurial spirit with the professionalism of management consulting. From my discussions with different people I came away with the belief that Synpulse valued the education of its employees and I saw the potential for me to have new learning experiences that would help me to grow professionally. It is very important to me to work in an environment that is challenging and where I am always learning. I feel that I have found that here at Synpulse.
Pallav Kapur, Manager
My interest in technology began in 2003 at a Human Resources start-up building a state-of-the-art data management system. For the first time, I recognized the powerful ways technology could bring people together. With seven years of professional experience across industries and an MBA in general management, I wanted a platform that would add a solid general management and consulting foundation to my technical skill set and Synpulse seemed to be the right fit.
Synpulse, with its entrepreneurial and lean business model approach, helps me develop the strong yet flexible skill set I will always need to meet evolving customer and industry needs. I look forward to working in a very open and receptive environment with talented and inspiring cohorts from different cultural and industrial backgrounds; making use of each other’s talents and skills to accomplish our joint objectives.
«One of the most important principles of success is developing the habit of going the extra mile.» Napoleon Hill
Seven years after joining the firm, I am still amazed by the amount of time and resources Synpulse invests in our personal and professional development. This was one of the main reasons for me to choose Synpulse.
When considering my career options after my studies of Computational Science and Engineering at ETH Zurich, I had offers from some of the biggest brands in management consulting. I joined Synpulse because I was convinced by the passion and entrepreneurial spirit cultivated by the partners and the sense of community I noticed among the consultants. It’s a truly supportive and collaborative environment where everyone is invested in each other’s success.
Since I joined the office in Zurich, I have had the opportunity to work with colleagues around the globe in Switzerland, the UK, Singapore, India, Australia and China. Today, I’m an Associate Partner and Managing Director of our Hong Kong office and responsible for the banking practice in the Greater China region. I not only manage the strategic business and technology transformations for our clients but also aim to get closer to the crux of the decision-making process for steering our growth in the region.
As part of the global Operational Excellence leadership team, I’m empowered to drive our business development to continually sharpen our market positioning and extend our service offering.
My first experience of consulting came while I was still studying at the ETH. What fascinated me back then, and still fascinates me now, is understanding and solving problems within a client’s organization. The varied nature of the projects we work on is a challenge and at the same time gives us a broad and enriching perspective on things. After graduation I was deliberately seeking slightly smaller consulting firms. Because of this and its health business, Synpulse was at the top of my list. After two recruitment events I knew for sure that the people and the business were right for me and that I definitely wanted to seize the opportunity of joining Synpulse.
In the first month I completed the New Employee School and over the past year have had the chance to drive internal initatives, place offerings, and get involved in diverse client projects. The variety of content and people I encounter in the course of projects is a constant source of enrichment for me, and keeps me on a steady learning curve. The in-house training opportunity has enabled me to further expand my industry-specific toolbox. In addition to that, at Synpulse I get to experience a team-oriented corporate culture where people support each other, also through times of crisis, and have plenty of fun and enjoyment at work too. Well-established leisure events are an opportunity to get to know other people at Synpulse beyond my own project team. I look forward to more exciting and challenging projects, enriching training opportunites, and a healthy portion of fun at and outside work.