Meet Your Commercial Insurance & Specialty Experts

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Meet Your Commercial Insurance & Specialty Experts - Synpulse

Insights

1 Jan 2025

Commercial Insurance & Speciality

Commercial Insurance

Insurance

Meet Your Commercial Insurance & Specialty Experts

Our Commercial Insurance & Specialty experts support carriers, MGAs, and market participants in transforming how they manage risk, claims, and delegated authority. Combining deep industry expertise with cutting-edge technology, we help clients modernize their operating models, improve data quality, and drive efficiency across the insurance value chain. From AI strategy and exposure management to digital claims and delegated authority transformation, our team enables faster decisions, smarter underwriting, and stronger resilience in an evolving risk landscape.

Our Experts In This Topic

OUR EXPERT

Richard Archer

Partner

Richard leads Synpulse’s UK insurance practice, advising insurers on strategy, transformation, and technology-driven change. He brings deep consulting and insurtech expertise across the value chain, with a focus on digital ecosystems, AI innovation, and complex programmes for the London Market. Known for his pragmatic, collaborative style, he helps clients tackle regulatory, commercial, and technology challenges to achieve sustainable growth.

OUR EXPERT

Marc Kirchhofer

Associate Partner • Insurance

Marc Kirchhofer is an Associate Partner and Global Head of Commercial Insurance with extensive experience in strategy, transformation, and innovation projects. Marc specializes in underwriting workbench design, operating model optimization, and digital integration, helping insurers achieve efficiency and resilience through cutting-edge technology and tailored solutions

OUR EXPERT

Konrad Niggli

Managing Partner, CEO Synpulse Group

Konrad, as Managing Partner, brings over 20 years of experience driving digital transformation in reinsurance. With extensive expertise across business and technology, he designs AI-enabled operating models of the future and builds strategic client relationships. He is also responsible for the European reinsurance and commercial insurance practice.

OUR EXPERT

Ananya Phani

Associate Partner • Insurance

Ananya Phani is an Associate Partner with close to two decades of global experience in digital strategy and transformation across reinsurance and banking. Ananya specializes in operating model design, platform evaluations, and large-scale digital implementations, driving innovation through intelligent automation and AI-based solutions for leading insurers and financial institutions.

OUR EXPERT

Marcel Lötscher

Senior Partner and Head of Synpulse Americas

Marcel is Senior Partner and Head of Synpulse Americas. He built and continues to grow the U.S. and Canadian practices and leads Synpulse’s global commercial insurance and reinsurance practice. His focus spans transformations for insurers and reinsurers, including generative and agentic AI, underwriting automation, ceded reinsurance, pricing intelligence, claims innovation, target operating models, and end-to-end digital transformation.

OUR EXPERT

Devon Derry

Manager • Insurance

Davon Danny is a manager in financial services transformation, working across commercial insurance and banking. He contributes to end‑to‑end platform implementations, including core‑banking solutions such as Avaloq and to underwriting and claims workflow improvements, focusing on clear requirements, robust integration, quality assurance, and adoption.