Banks are at the centre of a perfect storm. Rising customer expectations, new digital-only competitors, and a tough economic environment have brought about unprecedented challenges to the industry. To make things worse, very few banks in Asia believe that they have the right technology infrastructure and banking applications in place to deliver great, differentiating experiences that meet the needs of their customers and position well to thrive in the Future of Banking. Given a transformation period of multiple years, banks that have not started their core system modernisation efforts are running out of time.
In this Synpulse x Thought Machine executive roundtable, we discuss with industry thought leaders as they voice their views on the latest market trends in the Indonesian banking sector. Our panel of industry players share the lessons learned from the digital journeys of incumbent and neo banks, and how the next generation of core banking technology can make banks be more efficient, customer centric and agile.
Yves Roesti, Managing Partner & CEO, Synpulse Group
Fred Giron, VP, Research Director, Forrester
James Shanahan, CEO, Singapore, Revolut
Dr. Dennis Khoo, Managing Partner, allDigitalfuture
Ex-MD & Group Head, TMRW Digital Bank by UOB
Nick Wilde, Managing Director, APAC, Thought Machine
Moderated by Karim Raffa, Show Host, btcn Asia
Inge Halim, Managing Director and Country Head, Indonesia, Synpulse