Intelligent Automation of Banking Processes
Combining Robotic Process Automation and Artificial Intelligence
While many banks offer their customers digital access panels, numerous processes in the background still run manually. This is where RPA comes in. With the help of it, manual processes can be automated even if the underlying IT systems lack the necessary state-of-the-art technology. When combined with artificial intelligence, further efficiency gains are possible. During a table talk in Frankfurt, bank representatives exchanged their experiences with Lars Sørstrøm and André Burger, both partners at Synpulse.
Have a look at the summary in the magazine «gi Geldinstitute», edition 2/2019 (in German language):