How to Implement Insurance Claims Automation

Claims Automation

Claims process automation is a major driver in staying competitive in the insurance industry. Synpulse helps clients shift from manual processes to smart approaches using automation. Your claims team and business are at the core of our approach.

Are you asking yourself

How can we reduce manual labour in claims processing?
How can we reduce the number of different systems a claims handler needs to access to find the required information?
What approach can we take for paper based product terms and conditions that cannot be used for automated processing?
How can we make our existing policy and claims admin systems fit for automation?

What you will get from us:

State of the art automated and augmented claims processing
High straight-through processing rates
Decreased manual effort
Increased turnaround times

Our Approach

Workshop and Gap Analysis

After a requirements workshop a Gap analysis is performed to suggest which technologies and processual changes should be applied.
Software Evaluation

Based on your requirements, we evaluate OCR / ICR Software, text mining solutions, automation, and digital workflows.
Software Implementation

Integration of your legacy systems, implementation of tools and solutions such as a 360° Claims Overview, fraud detection software, digital workflows, and KPI systems.
Product Transformation

Transformation of your product conditions in a digital form to allow for automated coverage verification.

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