Client Identification & KYC

Effective and efficient client identification throughout the client lifecycle is a key driver of positive customer experience, regulatory compliance and operational excellence. Our comprehensive approach ensures consistent and integrated customer identification regardless of the client type, communication channel or products and services.

Are you asking yourself

What are our onboarding use cases, are they compliant with all relevant regulations and how can develop them further?
Where in the course of client identification and KYC information collection can we achieve efficiency gains?
How can we increase the effectiveness of our risk monitoring in the area of client identification and KYC information?
How can automation support client identification and KYC information collection throughout the client lifecycle?
How can automation support relationship managers when onboarding clients?

What you will get from us:

Business cases, requirements specifications and workshop write-ups
Evaluation matrix and decision support for software and RPA solution selection
Project planning and execution with reliable and traceable outcomes (classic or agile methods)
Automation roadmap and integrated monitoring and control framework

Our Approach

Discovery

Workshops with key stakeholders are conducted to discover gaps, potential quick wins, automation potential and facilitate requirements engineering.
Vendor Assessment

Synuplse guides you through a rigorous evaluation process to identify software and RPA solutions matching your specific requirements.
Roadmap

A comprehensive implementation roadmap is developed, according to methodological preferences and tailored to specific capabilities.
Development

We facilitate fast and efficient implementation including solution quality assurance using our established approach tailored to your specific needs.
Adjustments

Necessary adjustments to local and global risk monitoring and control frameworks are identified and propagated.

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