Client Typology & Journey
With our support you will identify the key client types, understand their decision making profile and learn about their long term value. Together we will develop the required capabilities to utilise this knowledge to constantly increase the value of your client relationships.
We assist you in implementing and applying your channels in such a way that they allow you to classify anonymous contacts according to their profitability potential. With our help, you will then learn how to nurture these leads and to convert them into profitable client relationships.
Marketing & Sales Technology
Together with your experts we assess the current organisational and technical setup of your organisation and identify potential gaps for boosting your Client Lifetime Value. We evaluate the right Marketing and Sales Technology for your individual requirements, and help you in its implementation and exploitation.