Process Assessment & Improvement

Increase your team’s productivity and boost the soft-factors – while lowering your costs. Our holistic and sustainable approach provides an assessment of your current operations provides options to improve your processes with KPI-driven decisions.

Are you asking yourself

  • How can we increase the utilization of our team?
  • What is our service catalogue and what services is our team providing to whom?
  • How can we increase time spent on core tasks?
  • How can we increase the focus of our employees?
  • How can we empower our team members to take on more responsibilities?

What you will get from us:

  • Increased productivity by optimized processes with aligned teams
  • Decreased efforts on time spent on non-value adding tasks
  • Decreased single key person dependencies
  • Increased employee satisfaction
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Our Approach

  • Initial Team Assessment

    The current team situation is assessed with regards to management practices, tooling and span-of-control

  • Process Efficiency Assessment

    Current processes are assessed for their suitability to generate the desired output and potential for efficiency gains is identified

  • Process Efficiency Improvement

    Improve process efficiency and effectiveness based on assessment

  • Key Performance Indicators

    Increase team’s workload transparency by defining key performance indicators

  • Final Progress Review

    Conduct regular team standup meetings to review the progress of the teams key performance indicators (e.g. utilization of physical or virtual whiteboards)

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Let's get in touch

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