Intelligent Automation and RPA (CoE)

Operating with virtual workers in the highly regulated banking and insurance industry is challenging. We enable you to implement RPA in a safe and scalable manner, ensuring a reliable automation solution.

Are you asking yourself

Which organisational structure supports the automation solution delivery best and fits into our corporate strategy and culture (centralised vs. federated vs. hybrid)?
How do we ensure that the automation roadmap is aligned with our strategic agenda?
How do we ensure we don’t cannibalise our other automation efforts (e.g. within the core-system)?
How is delivery managed and deployment embedded into the existing change management process?
How are our robots (RPA) supervised, trained, managed and supported?

What you will get from us:

Enhanced value proposition and clear business case for the use of intelligent automation
A cost-efficient operation for virtual workforce in context of the banks automation strategy
Clear roles and responsibilities for a resilient and secure operation of the virtual workforce
Clear test, release and change procedures to achieve a maximum automation solution availability
Accelerated upscaling of the virtual workforce resulting in lower implementation costs

Our Approach

Vision

Define automation vision and objectives of your automation initiative
Roadmap

Define the process governance and management of the automation roadmap
Methodology

Define the required and resilient delivery methodology
Technology

Align with IT on service architecture, design and model as well as technology
Operating model

Design required operating model processes (e.g. coding guidelines, deployment process, access request)
Deployment

Obtain approval on Robotics Operating Model by all stakeholders

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