Our latest edition describes how you can «Accelerate your Bank's Transformation with Business Process Management» and offers you «New Perspectives on Customer Experience» among other interesting reads.
In our «From Outside In» Interview historian and international bestselling author Yuval Noah Harari explains his idea of a new level of evolution called the «Homo Deus».

In 2017, digital transformation will carry on having an increasing impact on our everyday lives as well as on the banking and insurance fields. In the face of radical market changes and increased customer demands we will all be pushed to develop, innovate and hopefully transform.

The private banking industry in Asia is undergoing times of increased M&A activity. This scenario follows international market dynamics, where a wave of consolidations is taking place in leading wealth management financial centers like Switzerland and a competition upsurge is occurring in growing markets like Latin America and Asia. For private banks operating in Asia, issues like China’s economic meltdown and, at a market level, cost pressures affecting banks’ operational models are challenges echoing on private banks’ annual growth rates in the last few years. In turn, industry players are pursuing either a merger or an acquisition as a way to achieve inorganic growth, resulting in a wave of consolidation in the regional market.

Given the criticality of advisory and the industry’s heavily marketed efforts in digital transformation and innovation, Synpulse set out to assess the current situation and progress in Hong Kong and Singapore. Overall the results were underwhelming. No experience stood out as exceptional. In fact, quality swung towards the lower end of the scale. Advisory seemed to be slumped in mediocrity.

The use of virtual workers involving robotic process automation unleashes virtually inexhaustible potential for the optimization of financial institutions. There are several success factors in the use of robotics. With our market-tested evaluation method, we help your company to find the most suitable solution for your specific needs.

iptiQ enables its partners to apply a digital business model in the life protection market. The pan-European insurer has capabilities that make it possible to go to market within months. The offering covers optimized products for term life, whole of life, and disability.
This case study shows the design and capabilities which are required to deliver such a business model, and provides a view on how digitalization can enable a network economy for insurance.