With the Synpulse NEOINSURANCE® framework, methodology, assets and deliverables, we provide our customers a hands-on toolbox to increase their NEOINSURANCE® readiness and maturity.
Customer centricity must lie at the heart of delivery of any service. With the rise in technological use and consumer preference for digital-first, customer journeys must adapt to reflect such changes. The introduction of new products, services, and distribution channels must adhere to the enhanced digital customer journey to ensure uptake.
With our best-in-class NEOINSURANCE® artifacts portfolio, we support our clients on their strategic transformation journey to become a key player in the Embedded Insurance playground.
In this article, we would like to elaborate on how insurers can scale up to meet rising customer expectations about convenient and integrated services which we strongly believe will be one of the key success factors in the NEOINSURANCE® world as stated in our recently […]
The use of digital technologies in insurance often occurs in confined areas of application. This study deals with two questions – to what extent do platform-based ecosystems form the basis of new business models and what are their implications for insurers?
Consumers have made it clear that they expect faster, more personalized insurance policies from their carriers. This is not a one-off demand but rather an ongoing trend that insurers will have to face continuously, both now and in the coming future. The reality facing insurers is […]
Are you under age 50? Then you’ve never experienced a sustained period of rising interest rates. Over the last 35 years, interest rates have been permanently falling. For insurance companies this megatrend was a two-edged sword.
Underwriters are under a lot of pressure. They are now expected to produce more detailed and concise work in expanding markets. But their existing technology still does the job, so the question is, why? Has the […]
In Hans Christian Anderson's famous fairy tale, the future proud swan gets off to a mediocre start at best. He seems awkward and clumsy and is ridiculed by the other animals. Nevertheless, he manages to transform himself into a white swan. Could this […]
As temperatures in the northern hemisphere drop, we turn our focus to one of the most prominent risks for commercial insurers and how different technologies can be used to augment traditional risk management capabilities to reduce claims.
In our first article, we described the reasons why an underwriting workbench is the Formula 1 car of underwriting process systems. You want an underwriting workbench. But how do you choose the right configuration […]